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Baptiste15/10/20255 min read

AI and Social Commerce: How Tech is Reinventing How We Shop for Fashion

Fashion shopping is no longer a simple transaction. It has become an experience, a permanent dialogue between brands, technologies, and consumers. Two recent news items perfectly illustrate this profound transformation. On one hand, the adoption of Google's Gemini Enterprise AI by Valiuz to create hyper-personalized ads. On the other, the appointment of a former TikTok executive to lead Farfetch. These two signals, seemingly distinct, converge towards a single future: a smarter, more social, and radically personalized shopping experience.

The Rise of Hyper-Personalization with AI

The alliance between Valiuz—a data specialist working with major French retailers—and Google's generative AI marks a turning point. The goal is no longer to show the same advertisement to thousands of people, but to create a unique message for each individual. Thanks to Gemini, Valiuz can analyze vast amounts of anonymized data (browsing history, past purchases, preferences) to generate ad copy and visuals that resonate specifically with each consumer's tastes.

Imagine no longer seeing a generic ad for a brand, but a personalized suggestion for a product that perfectly matches an item you recently viewed, styled in a way that reflects your personal aesthetic. This is the promise of Gemini AI shopping: to move from mass marketing to a one-to-one conversation.

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Social Commerce: When Community Drives Purchases

The appointment of Nick Tran, former Global Head of Marketing at TikTok, as CEO of Farfetch is the other side of this revolution. It confirms that the future of e-commerce is social. Today's purchases are increasingly influenced by recommendations from friends, content creators, and online communities. Platforms like TikTok and Instagram have transformed shopping into a collective and entertaining experience, driven by live shopping, tutorials, and "hauls."

By bringing in an expert in viral content and community engagement, Farfetch is betting that the key to growth lies in its ability to create a vibrant ecosystem where content, community, and commerce are seamlessly integrated.

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The Synergy: A Smarter, More Human Experience

The convergence of these two trends is where the future of retail is being forged. AI provides the engine for personalization, while social platforms provide the data and the context. In the near future, the distinction between browsing a social network and a shopping app will become increasingly blurred.

The Gemini AI shopping experience could, for example, analyze your saved posts on Instagram or the TikTok creators you follow to proactively suggest products on a site like Farfetch. The experience will become a hyper-efficient personal stylist, presenting you with the right product, at the right time, and in the most inspiring way possible.

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KEY TAKEAWAYS:AI and Personalization: Tools like Gemini Enterprise enable the creation of unique ads and content for each consumer, increasing their relevance. • The Boom of Social Commerce: Purchases are increasingly influenced by social networks, content creators, and community validation. • Powerful Synergy: The fusion of AI and social data will create hyper-personalized and contextual Gemini AI shopping experiences. • New Paradigm: Shopping 2.0 is an integrated experience where discovery, community interaction, and transaction merge.

FAQ

What is Gemini Enterprise and how does it change advertising?
It's Google's generative AI for businesses. It allows companies like Valiuz to create hyper-personalized ads by analyzing data to generate unique texts and images for each consumer.
What does the term "social commerce" mean?
It refers to the integration of e-commerce directly into social media platforms. It's the process of selling and buying products through social networks, driven by content and community interaction.
Why is Farfetch hiring a former TikTok executive?
To leverage his expertise in creating viral content and engaging communities. It signals Farfetch's strategy to strengthen its position in social commerce and better connect with younger, digital-native consumers.

📎 Sources: [S1] Valiuz s'allie à l'IA générative de Google Cloud pour optimiser sa relation client - L'Usine Digitale - https://www.usine-digitale.fr/article/valiuz-s-allie-a-l-ia-generative-google-cloud-pour-optimiser-395729.html [S2] Farfetch Names Nick Tran CEO - Business of Fashion - https://www.businessoffashion.com/news/retail/farfetch-names-nick-tran-ceo/

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